Returns & Exchanges

At Veloforte, we want you to be fully satisfied with your natural nutrition. If your order isn't quite right, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened packaging and within the 30-day return window to qualify for a refund.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive your unique return authorization code.

• 3.
  Pack Your Items

  Securely package your items to prevent damage during transit and include a note with your name and order number inside the parcel.

• 4.
  Ship and Track

  Send your package using a tracked service to our distribution center; once received and inspected, we will process your refund within 5-7 business days.